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FAQ Page

INDIGLOBAL has earned a reputation for excellence for our packing, palletizing, crating, boxing and shipping services.

How will you pack my items to ensure they are well protected?

We evaluate each individual item in any shipment and determine the best way to protect them and meet your needs. We consider the characteristics of the items, the financial, strategic and/or sentimental value of the items, the weight, and the mode of transportation to determine how the items will be packed.

How do I know if my item should be boxed or crated?

Logist globe is the originator of FLAV™ shipping – items that are fragile, large, awkward and valuable. Logist globe specializes in packing and shipping items most mail and parcel centers can’t handle due to their packing limitations. Logist globe specializes in packing and shipping artwork, antiques, furniture, electronics, computer servers, machinery, and equipment. We serve both the residential and business-to-business (B2B) markets.

What kind of vehicles do we have?

The decision on whether your item needs to be boxed or crated is best left to the packing specialists at Logist globe . We have over 25 years of experience packing difficult-to-ship items, and match the packing materials and techniques based on the fragility of your goods, specifications, value and shipping and destination requirements.

Can I pack my own boxes and items?

Yes. However, if you pack your own items they are classified as “Packed by Owner” which then can only have declared value coverage for disappearance. So if you are packing fragile items you want to use plenty of bubble wrap, newsprint and/or peanuts to adequately protect the item.

How much notice do you need for pickup?

We recommend you arrange your shipment one week in advance to allow us adequate time to schedule the pickup for the day you request.  At certain times of the year, we can accommodate last minute moves.

How long will it take to receive my shipment?

Our standard turn around time for domestic shipments is 10-14 business days from pickup to delivery. For our blanket or pad wrap service it ranges from 3 to 10 weeks. We can always provide expedited service options to meet your needs.